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Frequently Asked Questions 

Answers to frequently asked questions cover basic situations and, depending on the circumstances, cannot be applied to all situations. 

Land Titles Spatial Information
Search System
SPIN 2

Land Titles Document Registration
Request Service
DRR

Alberta Land Titles Online for
Lawyers and Surveyors
ALTO


SPIN 2


GENERAL
 

SEARCHING

SHOPPING CART

DELIVERY

 


 

GENERAL

 
Q. Who can use SPIN2?
A. SPIN 2 is a free application available to anyone needing to view or purchase Government of Alberta land related information or data products. For additional information, see the SPIN 2 Help file for Create a Private Account. Current system requirements are access to a regular PC and Internet Explorer 5.5 or better.

 

 


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Q. Why should I register with SPIN 2?
A. Registration allows regular users to enter and maintain default information (e.g., ALTA account or Party Code Name, Number, delivery information, etc.) that would otherwise have to be provided with each new purchase from the system. Added benefits include the ability to "manage" your SPIN 2 account (e.g., update profile or delivery information, to retrieve orders for the current business day, etc.) For additional information, see the SPIN 2 Help file for Manage Account.

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Q. What does it cost to register with SPIN 2?
A. SPIN 2 registration is free.

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Q. Why does it take so long to register with SPIN 2?
A. The Registration Turnaround Times for Edmonton and Calgary, as posted on the Welcome to SPIN screen, apply to original documents submitted for registration to either Land Titles Office and not registration with the SPIN 2 System.

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Q. Are there training courses available?
A. No, by incorporating search criteria with screen shots, the SPIN 2 System is designed to be self-taught; click the Help button on the SPIN 2 Menu Bar for the search type selected. Additional self-teaching aids (e.g., instructional videos, user manual, etc.) are available from the SPIN 2 News website.

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Q. What browsers are supported by SPIN 2?
A. Microsoft Internet Explorer 8.0 is the lowest version of the browser supported by SPIN 2. Note: Land Titles has opened up SPIN 2 to Google Chrome, Mozilla Firefox, Safari and Opera on a best effort basis, however, Internet Explorer 8.0 is the only browser currently supported by the SPIN 2 Help Desk.

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Q. Can I change my profile information?
A. Yes. Login to SPIN 2, go to Manage Account and click Edit Profile, once the changes have been made click the Save Profile button. Note: ALTA Account and ALTA Delivery Information must be changed by the Finance Department. Please fax ALTA Account change requests on company letterhead to 780-422-3112.

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Q. Why is my ALTA Account not in good standing?
A. Your account may be in arrears; you will not be able to use SPIN 2 until payment has been made. Alternatively, there may be a temporary system anomaly related to offering services over the Internet. Note: Every effort is made to resolve system anomalies as quickly as possible. Land Titles statements can be accessed on-line through the SAbRio website, https://sabrio.gov.ab.ca/Login.aspx. If you encounter any problems with the SAbRio website or you receive the message that your ALTA Account is not in good standing, contact the Finance Department directly at 780-422-7812 or 780-427-0506.

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Q. How do I reset my password?
A. Passwords expire after 90 days or lock up after three incorrect attempts as per government security policy. To reset your password, scroll to the right of Account Login and click the Password Reset feature; enter you logon name, select your challenge question from the drop down list and enter the correct "case sensitive" response as per your original profile information

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Q. Why do you need an email or fax to reset my password?
A. For security and confirmation purposes, a formal request by email for password reset from the Land Titles Account Contact or the SPIN 2 Account Contact must be made to the SPIN 2 Help Desk (spin2@gov.ab.ca). Please include your logon name, Land Titles ALTA Account or Party Code Number (if applicable) and an explanation as to why you are requesting a password reset instead of doing it yourself.

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Q. Where can I get Land Titles Forms?
A. Commonly used forms are available on the Land Titles website, http://www.servicealberta.gov.ab.ca/850.cfm. Forms may be filled in on-line, saved, and then printed for manual submission of original forms to the Land Titles Office. Note: All documents submitted to Land Titles for registration must be accompanied by a Document Registration Request Form (DRR).

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Q. Can I do a Corporate Registry Search through SPIN 2?
A. Corporate Registry services are not available through SPIN 2, the majority of Corporate Registry services are performed by authorized services providers (these are private sector firms that have been authorized by the government to offer some or most Corporate Registry services). Authorized service providers can be from a registry agent, law firm, accounting firm or search house. Since not all registry agents provide all Corporate Registry services, to be sure to locate the service that you require, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm.

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Q. Can I get a Real Property Report through SPIN 2?
A. A Real Property Report is a legal document that illustrates the location of all visible public and private improvements relative to property boundaries. A registered Alberta Land Surveyor is the only individual who can legally prepare a Real Property Report. Visit the Alberta Land Surveyors Association website, http://www.alsa.ab.ca/ or consult your local Yellow Pages directory under Surveyors - Alberta Land for the names of registered land surveyors working in your area. Note: Land Titles does not provide real property reports.

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Q. How do I register Documents on SPIN 2?
A. Only the Document Registration Request (DRR) form is created on SPIN 2, the DRR is then submitted along with original documents to either Land Titles office for registration. Logon to SPIN 2, www.spin.gov.ab.ca, then click the DRR button on the main SPIN 2 Menu Bar, see DRR Help files for additional information.

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Q. How can I search Crown Lands?
A. Contact Crown Land Searches at 780-427-3570 for this service.

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Q. How can I get the deed for my property?
A. Your certified Land Titles Certificate is your deed. Alberta Land Titles is not based on a Deed System; the land registration system used in Alberta is based on the Torrens System which operates under the Mirror Principle and the Curtain Principle. The accuracy of a certified Land Titles search is guaranteed by the Government of Alberta, thus a potential purchaser does not need to be concerned about dealings on any prior title, unlike the deed system where you would have to search back 40 years to determine whether you have a valid title or not.

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SEARCHING

 

Q. Do searches include the G.S.T.?
A. No, there is no G.S.T. for Alberta Land Titles products or registrations.

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Q. How can I find out who owns a property?
A.
With the Land ID and a credit card, a copy of the Title can be purchased from the SPIN 2 website or visit a Registry Agent to have them perform the search on your behalf, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm.

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Q. Can I search for titles by name or address?
A. To obtain a title search you must know the Land ID for the property you want to search. Land IDs can be the Title Number, the Land Identification Number Code (LINC Number) or the Short Legal description. Generally, a title cannot be searched by municipal address as an address shown on title may not be the physical address of the property but rather the owner's mailing address for service only. A SPIN 2 street address search will bring users to the general location of the searched address only, properties are not highlighted and rural addresses typically do no yield any results. Once you are in the general area of the address, to further locate the property you are interested in, use the map navigation tools. Information for the Street Address search is provided by the Federal National Road Network and is not guaranteed or supported by Alberta Land Titles or the SPIN 2 Help Desk. For additional information see the National Road Network site provided by GeoBase initiative. Some registry agents have the ability to search by address, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm

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Q. Where can I find a legal description?
A. Legal descriptions can be found on Tax Assessments or previous documentation dealing with the purchase of a property. Generally, a title cannot be searched by municipal address, however some registry agents have the ability to search by address, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm. Alternatively, try contacting the municipality in which your property is located for their policy on providing a legal description and any associated costs.

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Q. Why does it say 'No results were returned by the search'?
A. There may be several reasons why no results were returned. Search data may have been entered incorrectly, the land may be non-patent Crown Land for which a title does not exist, or the land may have been subdivided and has a new legal description.  

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Q. There is more than one result returned for my search, how do I tell which title I need?
A. You can either purchase all titles returned or contact a Registry Agent and have them do the search on your behalf, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm

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Q. What is the difference between a Current Title and a Current Historical Title?
A. A Current Title is a certified Land Title that describes current registered owner information and current registered document information. A Current Historical Title is a certified Land Title that describes current registered owner information, current registered document information and historical document registration information (e.g., discharges, transfer of instrument, etc.). Before adding a Current Historical Title to your shopping cart, use the Registered Document Search icon to view all registered documents affecting the selected title; if there are no registered documents, no discharge documents, or no transfer of instrument documents registered against the title, the end result will be the same as a Current Title.

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Q. How do I search for previous registered owners?
A. Search previously cancelled titles to see previous owners. Enter either a current title number for a list of cancelled titles that came before or enter a specific cancelled title number to return a list of cancelled titles prior to the cancelled title. Note: The cancelled title search featured can also be accessed from the current titles search feature by clicking the Cancelled Title Search icon under the Additional Searches column.

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Q. Why can't I add search results to my shopping cart?
A. If the selection box for the required product is shaded or "greyed out",  the product has either already been added to your shopping cart or is unavailalbe for download.

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Q. What does non-patent mean?
A. Non-patent means that the land has not been brought under the Land Titles Act and remains with the Crown.

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Q. How do I order a certified copy of title?
A. All title products provided by SPIN 2 are certified titles.

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Q. How do I order a certified copy of document?
A. A certified copy of a registered document can only be ordered by a Registry Agent, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm. Note:  Land Titles will only provide certified copies of registered documents in cases where an alphanumeric registered document has not yet been imaged.

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Q. How do I order a certified copy of a survey plan?
A. Certified copies of survey plans are only available from the Surveys Department of either the Calgary or Edmonton Land Titles Offices.

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Q. How do I order a Transfer of Land document?
A. In most cases the 9-digit title number is the registration number of the transfer of land; use that number to Search Documents by Document Number. Alphanumeric title numbers may have a reference number under the consideration field, use that number to Search Documents by Document Number. Note:  Upon occasion other documents caused a title to be created, (e.g., subdivision, consolidation, separation, etc.) you must search the cancelled titles that came before to find a previously registered transfer of land.

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Q. How do I order a copy of Condominium By-Laws?
A. If a Notice of Change of By-laws has not been registered, the by-laws in the Condominium Property Act govern. To view or purchase a copy of the Condominium Property Act see the Queen's Printer. Use the Condominium Plan number to search the Condominium Additional Plan Sheet, then click the Registered Document Search icon under the Additional Searches column to view a list of documents registered agains the additional plan sheet. Registered change of by-laws can then be ordered through SPIN 2 or have a Registry Agent do the search on your behalf, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm.

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Q. How do I find out the registered size of a property or condominium unit?
A. Order a copy of the condominium survey plan; use the Condominium Plan number to Search Survey Plans by Plan Number or have a Registry Agent do the search on your behalf, see the following link to search for Registry Agent office locations near you, http://www.servicealberta.gov.ab.ca/1641.cfm.

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SHOPPING CART


Q. Can I cancel my order?
A. Orders can only be cancelled if you have not clicked the Finalize Checkout button. On the Shopping Cart - Summary screen you can remove unwanted items from the shopping cart or remove all items and start again, if you have already clicked the checkout button once, then you can use the Cancel button on the Checkout - Review Information screen; this allows you to return to the Shopping Cart - Summary screen to remove any or all products from the shopping cart. Note:  Users with a logon name should be aware that items added to a shopping cart will remain in the shopping cart until removed or the shopping cart checkout process is completed.

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Q. I have a Land Titles ALTA Account, why does SPIN 2 ask for credit card information?
A. To take advantage of monthly billing, users with a Land Titles account must request that their logon name be associated to the account. Have the Land Titles Account contact send the requst to the SPIN 2 Help Desk, spin2@gov.ab.ca; the request must include the exact SPIN 2 logon name to be associated and the Land Titiles account number. Note: Passwords or challenge responses are not required when requesting SPIN 2 logon name association.

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DELIVERY

 

Q. I clicked Finalize Checkout, why does it say "No items in the shopping cart"?
A. If you clicked the Finalize Checkout button more than once you may have by-passed the Delivery - Status download screen. Users with a logon name can retrieve their download through Manage Account - View SPIN 2 Orders (click the Help file for this screen for additional information on retrieving your product).

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Q. I ordered something by mistake, how do I cancel the order?
A. Once the Finalize Checkout button has been clicked your account or credit card has been charged and the order cannot be cancelled. Note: The onus is on the user to be aware of what they are purchasing, always check the total quantity and product type before clicking the Finalize Checkout button, if the total or product type does not agree with your current search click the Cancel button to return to the Shopping Cart - Summary to remove either specific items or remove all items and start your search again.

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Q. Why does the delivery status of my order say Error?
A. SPIN 2 has encountered a system problem and the product has not been produced. If you have a SPIN 2 logon name you may reorder the exact same product at no extra charge on the same business day, if you logged on as a Guest you must immediately contact the SPIN 2 Help Desk, spin2@gov.ab.ca, to have the Help Desk reorder for you. Note: This does not apply to hardcopy registered document requests or plans ordered on paper or cd, all users must contact the SPIN 2 Help Desk to have these products reordered.

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Q. Why does nothing show up when I open a title?
A. This may be either a problem with installation of your Adobe Reader or an update for the reader or that your temporary internet files are too full, try reinstalling the reader or update or deleting your temporary internet files.

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Q. Why does nothing show up when I try to open a survy plan?
A. Upon occasion a survey plan may be too big for your viewer to handle, Land Titles suggests that you try another viewer, for example, Kodak Imaging or the Brava Reader (a free download) which give more flexibility when opening larger .tiff images including the ability to zoom in and print specific portions of survey plans. While Land Titles recommends alternative viewers, we do not offer support (i.e., training or troubleshooting).

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Q. How do I print and save a title or document?
A. If you have already opened your title or document, use the print or save features on the Adobe Reader's menu bar, alternatively when downloading a product from SPIN 2, right click the product link to "save target as" (do not change the given file name or your product may not open properly and remember where you saved the product to).

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Q. Should I use Compress Files (ZIP) when ordering?
A. Users must have a ZIP utility in order to use this feature or the product will not open properly. Note: All products are currenty compressed to their maximum. This feature is intended for users with a ZIP utility who order multiple products, for example the maximum cart limit of 250 items, to allow them to download all 250 items in one or more zipped files instead of having to open 250 product links individually before the end of the current business day (downloads are only available for the current business day).

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Q. What does 'Produce is in progress' mean?
A. This means that the systems is in the process of producing your product, do not leave the Delivery Status screen until you are advised that the product has been produced. If the status is "Error" users with a logon name have up until the end of the current business day to reorder the exact same product at no extra charge, users who logged on a Guest must immediately contact the SPIN 2 Help Desk, spin2@gov.ab.ca,  to have the Help Desk reorder for you. Note: This does not apply to hardcopy registered document requests or plans ordered on paper or cd, all users must contact the SPIN 2 Help Desk to have these products reordered.

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Q. I paid for my order, why is there nothing to download?
A. Press F5 to refresh your screen. Note: If you clicked the Finalize Checkout button more than once you may have by-passed the Delivery - Status download screen. Users with a logon name can retrieve their download through Manage Account - View SPIN 2 Orders (click the Help file for this screen for additional information on retrieving your product).

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Q. I ordered a product by email, how long does it take to deliver?
A. In most instances email delivery is within a few minutes, however, upon occasion delivery may be delayed due to the volume of orders requested. For guests who entered an invalid email address, the email is returned to the SPIN 2 Help Desk for redirection. Users with a logon name have up until the end of the current business day to reorder the exact same product at no extra charge, change the delivery option to download for faster service.

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Q. I was only able to download part of my order before I had to leave, can you send me the rest?
A. The onus is on the user to download their products before the end of the current business day.

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DRR 

DRR / PRRL Frequently Asked Questions

Answers to the ALTA 2 Pending Registration Service frequently asked questions cover online Document Registration Request (DRR) creation and Pending Registration Request Listing (PRRL) searches provided through SPIN 2.

Users must make note of the DRR # and Access Code when creating an online DRR. The DRR # and Access code are required ro reprint a DRR in the event the DRR is lost or damaged and also required to modify a DRR for an error prior to Land Titles submission or after Land Titles rejection.

Note:  All documents are registered pursuant to the information contained in the document. Land IDs entered on the DRR will not supersede the document and are not visible to registration Land Analysts.


Please click here for information regarding Alberta Land Titles Online (ALTO) application.



AVAILABILITY

 

 

FEES

 

 

PROFILE / LOGIN

 

 

DOCUMENT REGISTRATION REQUEST (DRR) CREATION

 

 

DOCUMENT REGISTRATION REQUEST (DRR) ERRORS / REJECTIONS

 

 

PENDING REGISTRATION REQUEST LISTING (PRRL) SEARCHES

 

 

PRIORITY

 

 

PROTOCOL

 

 

GENERAL OBSERVATIONS

 

 


AVAILABILITY


Q. What happens when SPIN 2 is not available during regular service hours?
A. SPIN 2 is an integral part of the document registration request process. If Spin is down for a short period of time due to system anomalies, clients must wait until the service is available again. If Spin is down for an extended period of time, Land Titles will provide an alternative DRR submission process.

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FEES

Q. What is the cost of creating an online DRR?
A. Online DRR creation is a free service.

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Q. What is the cost of searching the PRRL for pending DRRs received by Land Titles?
A. Searching the PRRL is a free service, however, the current fee for ordering a Registration or Rejection Notice via the SPIN 2 Registration Information search still applies

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PROFILE / LOGIN

Q. Do I need a SPIN 2 Profile to create and online DRR or search the PRRL?
A. No, a SPIN 2 profile is not necessary, the ALTA 2 Pending Registration Servcie is available to all SPIN 2 clients including Guest logon; click DRR on the main SPIN 2 menu bar to access the online DRR application.

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Q. I already have a SPIN 2 profile; do I need to do anything further to access the online DRR application?
A. If you already have a SPIN 2 profile, logon to SPIN 2 then create a DRR Profile; it allows you to enter and maintain default information (e.g., ALTA Account or Party Code Name, Number, delivery information, etc.). Default information is used to auto-populate DRR fields, providing a time saving convenience for users (see Section 5.0 of the User Manual). Only one DRR Profile is allowed per SPIN 2 logon name. If you choose to create additional SPIN 2 logon names, see Appendix C of the User Manual or the SPIN 2 Help files for Create Profile.

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Q. Can the "Name" of a sole practioner with an ALTA Account be listed in the PRRL as a law firm?
A. Names entered in the Corporate/LLP/Trade name field will be shown on search results.

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Q. We have more than one person using the Land Titles ALTA Account, do we need to have more than one login name to create online DRRs or search the PRRL?
A. Only one DRR Profile is allowed per SPIN 2 Logon Name. Multiple users sharing a SPIN 2 logon name can also share a generic DRR Profile (i.e., do not enter a default Name of Requestor and do not enter a default telephone number or email address if different for each person). If you choose to create additional SPIN 2 logon names, see Appendix C of the User Manual or the SPIN 2 Help files for Create Profile.

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DOCUMENT REGISTRATION REQUEST (DRR CREATION)

 

Q. Can anyone create an online DRR or search the PRRL?
A. Yes, any person needing to submit documents to Land Titles for registration may use the Pending Registration Service to create an online DRR or search the PRRL.

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Q. Does Land Titles have a preference for the Land ID Type entered on the DRR?
A. Land IDs must be current to avoid rejection. The preference for the Land ID Type entered (i.e., Short Legal, Title Number or LINC Number) is up to the user, however, when dealing with a title that is part of a large, multiple interest parcel (i.e., when many titles exist for the same parcel of land), the Title Number is the only Land ID that will be accepted.

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Q. If I start a DRR, can I save it and finish it later?
A. No, a DRR cannot be saved as a "work in progress". Users must complete the DRR at the time of data entry or it will be lost. Completed DRRs can ben printed, saved or modified before submission to Land Titles. DRR data entry will also be lost if your SPIN 2 session times out.

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Q. I may have entered the wrong Land ID, how do I check it?
A. Use Modify DRR, enter the DRR # and Access Code to see the Land ID entered. If the Land ID is correct, click the Cancel button at the bottom of the screen to exit Modify DRR. If changes are required, make changes then click the Create MOdified DRR button to create the new sequential Version # for the same DRR. Submission of a DRR that is not the latest Version # will result in immediate rejection without examination.

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Q. Can I copy Land IDs and paste them into the DRR?
A. Yes, Short Legals, Title Numbers or LINC Numbers can be copied and pasted into the Land IDs data entry field; however, each Land ID must be entered on a separate line.

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DOCUMENT REGISTRATION REQUEST (DRR) ERRORS / REJECTIONS

 

Q. My DRR was rejected for errors in my documents; do I need to create and submit a new DRR?
A. No, corrections to documents only do not require the creation of a new DRR or modification of the original DRR; however, you must resubmit the rejection notice with the original DRR and corrected documents.

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Q. If a DRR was rejected, then a new DRR created and submitted with the rejection notice, will the new DRR be placed at the end of the work queue?
A. Yes, a new DRR is always placed in receipt order at the end of the work queue at Land Titles. A modified DRR will retain its registration priority.

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Q. Will a rejected DRR, modified for a missed document, be placed at the end of the work queue even when submitted with the rejection notice?
A. If the document being added to the DRR is an interest creating document (e.g., Transfer of Land or Mortgage), it will be placed at the end of the work in the pending registration queue when received by Land Titles.

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Q. Can a newly create DRR be modified online and still maintain the same DRR #?
A. Yes, enter the DRR # and Access Code to modify the DRR. Modification of the DRR will result in a new sequential Version # for the DRR. A DRR can be modified up until the time that is is barcode scanned by Land Titles, however, if the DRR being barcode scanned is not the latest Version #, it will result in immediate rejection without examintaion. For additional information see Section 7.0 of the User Manual.

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Q. Can a rejected DRR be modified online and still maintain the same DRR #?
A. Yes, enter the DRR # and Access Code to modify the rejected DRR. Modification of the DRR will result in a new sequential Version # for the DRR. A DRR can be modified up until the time the time that is is barcode scanned by Land Titles, however, if the DRR being barcode scanned is not the latest Version #, it will result in immediate rejection without examintaion. For additional information see Section 7.0 of the User Manual.

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Q. Will a rejected DRR retain its registration priorty?
A. A rejected DRR has a registration priority of 90-days; calculation of the 90-day time period starts from the day of rejection. If a rejected DRR is not returned within 90-days it will lose its registration priority (i.e., after 90-days the DRR # is archived and cannot be used again, a new DRR must be created.

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PENDING REGISTRATION REQUEST LISTING (PRRL) SEARCHES

 

Q. Can anyone search the PRRL to find out if documents have been forwarded for registration?
A. Yes, they can use the PRRL service to search the Land ID and determine if documents have been submitted for registration by another party.

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Q. When searching the PRRL, are reuslts returned regardless of the Land ID Type entered on the DRR?
A. It does not matter what type of Land ID was entered; however, the Land ID must be current. The LINC Number, Short LEgal and Title NUmber are cross-referenced automatically for search purposes (see Section 8.0 of the User Manual). The search results will show Land ID Types exactly as entered on the DRRs.

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Q. If two law firms are working with the same Land ID, how do I see what the other firm is doing?
A. You can use the Land ID to search the PRRL for pending DRRs and associated document types. The LINC Number, Short Legal and Title Number are cross-referenced automatically for search purposes (see Section 8.0 of the User Manual). The search results will show Land ID Types exactly as entered on the DRRs.

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Q. Can I use the PRRL to search registered DRRs?
A. No, once a DRR has been registered it is automatically removed from the PRRL; use the SPIN 2 Registration Information search to check for registered DRRs.

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PRIORITY

 

Q. If all registrants agree, can the registration priority between pending DRRs be changed?
A. No, the current business process will still apply. The registrant must retrieve the pending DRR and documents from the Land Titles Office directly to stop registration, and in doing so, will lose priority. A new DRR must be created for resubmission.

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Q. Will the DRR barcode ever by registered at Land Titles upon creation to evidence pending "receipt" of hard copy documents as opposed to pending "registration"?
A. DRRs are automatically stored in the PRRl database upon creation, however, they are not searchable and do not have any registration status until the hard copy documents have been received and the DRR barcode scanned.

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PROTOCOL

 

Q. Will the PRRL affect closings under the Gap Coverage or Western Protocol?
A. The intention of the ALTA 2 Pending Registration Service is to provide additional information only. It is at the discretion of those submitting documents as to what procedurs they follow in regards to the requirements under Gap Coverage or Western Protocol. Registrants must consult with the Law Society as to what procedural guidelines are in place.

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GENERAL OBSERVATIONS

 

Q. Is there a time frame for ALTA 2 implementation?
A. ALTA 2 is being incrementally developed over the next four to five year period. A significant portion of the ALTA 2 system related to data and registration search services is already in production.

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Q. Instead of doing a title search and a PRRL search, why not have the system automatically list everything on the Title Search?
A. This feature may be considered for a future release.

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     ALTO

    Alberta Land Titles Online (ALTO) 

     
        Answers to frequently asked ALTO questions cover basic situations and, depending on the circumstances, cannot be applied to all situations.

     

    General Information

     

     


    Digital Signature, Collaboration and Validation


  • What is eSubmission?
  • What is an eForm?
  • Is there any validation when creating an eForm?
  • Does eSubmission allow shared creation of an eForm?
  • What is a digital signature?
  • How secure is a digital signature?
  • Who will have access to the digital signature?
  • When will I be able to obtain a digital signature and how do I apply for one?
  • How does the eSignature process fit in?

     


    General Information

        

    Q. What is ALTO?
    A. Alberta Land Titles Online (ALTO) is an external Land Titles System used to create eForms and to submit Registration Request (RR) packages through eSubmission which is still in the pilot phase.

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    Q. Why is Land Titles moving in this direction?
    A. Paper handling in a Province the size of Alberta with only two Land Titles Offices is slow and costly. Having Land Titles Analyst post data to the Registry from paper documents is very inefficient and analysts are being relied upon to detect clerical errors that computers can correct prior to submission. The standard in other Torrens jurisdictions is to utilize digital submission under an eSignature. Land Titles needs to modernize the registry to ensure accuracy of Land Titles data and to reduce turnaround times, two of the most important drivers of customer satisfaction.

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    Q. Is the Land Titles office moving away from the Torrens System?
    A. Alberta is, and will remain, a Torrens land titles system.

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    Q. How much will it cost?
    A. There is no cost to use the ALTO application system. 

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    Q. Will the new system be compatible with the conveyancing application that my firm currently uses?
    A. The intention is for Land Titles to provide an integration point into Alberta Land Titles Online (ALTO). Unfortunately this feature is not available at this time.

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    Q. How will documents with wet-ink signatures be stored?
    A. Land Titles will no longer be the source of the wet ink signatures for e-submitted documents. The process for storing documents submitted on paper will remain unchanged. Land Titles is currently working with the Law Society of Alberta to solicit feedback on the practice for retaining copies of documents with traditional 'wet-ink' signatures.

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    Q. How can I submit documents if I am away from the office?
    A. Wet ink signature documents can be uploaded and digitally signed by a solicitor in advance of submission. The submission can be done by an assistant at any time after the digital signature is applied.

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    Q. When can I start using eSubmission and when will it become mandatory?
    A. Once eSubmission is widely available, using it will be optional for a two year period. However, Land Titles believes that the advantages of the new system will cause most practitioners to start utilizing the system prior to it being mandatory.

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    Q. Will eSubmission and eSignature change the practices around priority of registrations?
    A. Alberta Land Titles remains committed to the Torrens System of land registry ensuring that work submitted is processed on a first in, first out basis. While there are some time-sensitive documents that may skip priority, such as Builders' Liens, generally speaking, priority will be maintained using the same basic approach as the current paper based system.

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    Q. Will this shorten turnaround times?
    A. With electronic submission and automatic data verification, it is expected that turnaround times will be reduced in the new system.

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    Q. What documents show up on SPIN2?
    A. All documents submitted electronically, or by paper will appear in SPIN2.

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    Digital Signature, Collaboration and Validation


    Q. What is eSubmission?
    A. A Registration Request (RR) package electronically submitted, comprised of eForms with an eSignature.

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    Q. What is an eForm?
    A. An intelligent electronically prepared form used to create a document in ALTO which provides automated data population and validation in accordance with standardized data specifications and business rules of the Land Titles Office.

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    Q. Is there any validation when creating an eForm?
    A. Yes, to assist with meeting registration requirements, validation occurs confirming the accuracy of the information within an eForm when compared to registered titles, instruments, statues, case law, policies and procedures.

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    Q. Does eSubmission allow shared creation of an eForm?
    A. Yes, Alberta Land Titles Online (ALTO) allows multiple users to collaborate on the same eForm. The users can be within the same office or with another ALTO user completing the eForm for submission to the Land Titles Office.

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    Q. What is a digital signature?
    A. It is a coded message (i.e., electronic 'fingerprint') that is applied to a document by the signer. This fingerprint is unique to both the document and the signer and therefore ensures authenticity of the signer and protects against signature forgery and information tampering.

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    Q. How secure is a digital signature?
    A. Very secure. Notarius is the digital certificate authority used for ALTO. The solution provided by Notarius makes use of current international standards and/or best practices for digital signatures.

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    Q. Who will have access to the digital signature?
    A. Only lawyers and land surveyors will have access to digital signatures and the eSubmission system at this time. The system requires the highest and best levels of trust and integrity, only accredited, insured, qualified professionals will have access to the system.

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    Q. When will I be able to obtain a digital signature and how do I apply for one?
    A. Details of the process are currently being finalized, the Law Society of Alberta will communicate the results.

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    Q. How does the eSignature process fit in?
    A. Please review the following comparison chart.  

    Step

    Current Paper-Based Process

    Final eSubmission Process

     

    DRR = Document Registration Request

    RR - Registration Request

    Step 1:

    Prepare Documents for Execution

    Paralegal prepares paper documents for each document to be included in the DRR.

    For each document to be included in the RR, the paralegal or lawyer uses the Alberta Land Titles Online (ALTO) application to input and validate required information, then generates and downloads one PDF document that will be used to electronically sign.

    Step 2:

    Sign Documents

    Lawyer obtains the wet-ink signatures for each document.

    Lawyer obtains the wet-ink signatures for each document as required. Once all signatures for a particular document have been obtained, the lawyer digitally signs the Land Titles certified PDF document downloaded in Step 1.

    Step 3:

    Submit Request Package

    Paralegal creates DRR in SPIN2, prints the generated DRR and then manually submits the complete DRR Package including all supporting paper documents to Land Titles.

    Paralegal creates RR in ALTO, uploads all digitally signed documents and then submits the request electronically. With this, the request is placed into the 'Received' requests queue.

    Step 4:

    Receive Request Package

    Upon receipt of the DRR Package, Land Titles staff bar-code scans the DRR to place the request into the 'Received' requests queue.

    As above, electronic submission placed the RR into the 'Received' requests queue.

    Step 5:

    Examine Request

    Land Analyst takes paper Registration Package from the shelf and performs the examination using the information provided on paper.

    Land Analyst 'takes' the next Registration Request from the electronic queue and performs the examination using the information electronically submitted with the eForm and the digitally signed PDF document.

    Step 6:

    Resubmit Request

    If a Registration Package is rejected by the Land Analyst, the complete submission package is returned to the lawyer who then needs to address any issues before manually resubmitting the Registration Package.

    If a request is rejected by the Land Analyst, the submitter is notified. The paralegal or lawyer can make the required corrections in the ALTO application and then resubmit the request electronically.

    Step 7:

    Process Request

    If all documents within the submitted package are accepted, the request is registered in the Land Titles System. The paper documents are manually labelled, redacted, scanned and then posted to SPIN2 for purchase.

    If all documents within the submitted package are accepted, the request is registered in the Land Titles  System. The electronic documents have a virtual label with registration information applied. The electronic documents are posted to SPIN2 for purchase.

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