In the event of a full work stoppage at Canada Post the onus will be on the registrant to ensure that their Document Registration Request (DRR) package and Service Requests (SR) are received by land titles in a timely manner. Canada Post does have the option to lock-out its employees anytime without notice. If your mail is in transit, it becomes the property of Canada Post.
We are therefore holding all outgoing mail until further notice.
Should a full work stoppage occur all submissions and account payments can be dropped off and picked up from the document reception area of either the Calgary or Edmonton land titles offices, Monday to Friday, between 8:15 A.M. to 4:00 P.M.
Completed and/or rejected DRR packages, SRs and general correspondence received before and during the strike that request a return by mail will be held for pick-up in the document reception area of the office where the package was originally submitted.
Completed and/or rejected documents can be picked up by either the registrant or by someone authorized to pick up documents on their behalf, e.g., a courier company. A prepaid way-bill must be included in their DRR package in order for their documents to be returned by courier, otherwise their documents will be held for pick-up. Registrants are advised to contact document reception to see if their package is ready before arranging pick-up.
For critical or time dependent submissions, fax confirmation of completed and/or rejected documents is available for an additional fee of $10.00 per title (to a maximum of 5 titles). Fax confirmation must be requested at the time of creating the DRR-EDRR.
Legislated notices mailed by Land titles to owners as a result of certain registrations such as Caveats, Writs, Builders' Liens, etc. will be kept on file until such time mail delivery is resumed.
Land titles account statements can be accessed on-line through the SAbRIO website, https://sabrio.gov.ab.ca/Login.aspx
. If you encounter any problems with the SAbRio website or you receive the message that your ALTA account is not in good standing, contact the finance department directly at 780-422-7812.
Reminder: Land Titles recommends that users monitor the SPIN2 notice board for important updates and user information.
Alberta Land Titles and Surveys